1. Domestic standard shipping: for any destinations in Canada we offer free expedited shipping for orders over $100 CAD or FLAT rate of $18 ( 4-7 days)
2. Xpresspost shipping FLAT rate $22. (2-3 days)
3. Purolator Express Shipping FLATE rate $30
3. International standard shipping: Shipping to the USA, we offer free standard shipping for orders over $150 CAD.
Import permit is not required for purchases of 12 or less. Phytosanitary certificate is highly recommended for an additional cost to ensure the plants arrive safely and without delay.
Please contact us for details and method of payment.
It takes about 48-72 hours to process most orders. Our succulents will be shipped bare rooted. Each plant is inspected and roots are cleaned before packing. Each plant is then carefully wrapped with various paper and/or insulated during the winter with cotton fluff. This is to minimize damage due to winter temperatures
For purchases without plants, we typically ship within 3-5 days upon order completion.
Ideal shipping time due to cooler weather condition which decreases the chance of plants stretching or being damage, related to weather.
During the summer months, plants can experience stretching and lose of colours due to the heat and humidity. It is highly recommended to upgrade your shipping options to Xpresspot or Purolator.
Outside temperature of -10 degree Celsius and below can cause the plants to experience cold damage. It is highly recommended that a 72 hour heat pack is purchased for an additional cost and upgrade shipping to Xpresspost, in order to minimize damage due to temperature.
If temperature in your area is too cold and would like to hold off on shipping until it is warmer, please send us an email to instruct us to do so.
By Harley is not responsible for lost, stolen or damaged items due to delivery delays, weather related issues beyond our control and handling by delivery carriers.
By Harley is not responsible for any damage due to Customs delays or issues.